Overview
This article explains how EPC Administrators can create and configure new users in the Snap‑on EPC5 parts catalog.
NOTE: Only users with Administrator permissions will see the options described below.
Accessing the User Management Tool
How to Access Snap-on User Management Tool (Access Management / AMAN)
Creating New Users
- In the left pane, select your franchise (look for the “F” next to the dealership name).
- Select the User tab.
- Select Create.
Configuring User Information
Profile Fields
Note
Items marked with an asterisk are required fields.
Username
- Minimum of 3 characters
- Case-sensitive
- Cannot contain unprintable characters
- Recommended: use something based on the user’s name (example: bsmith)
Password
- 8–64 characters
- Must include at least one uppercase letter, one lowercase letter, and one number
- No spaces or unprintable characters
First Name
Enter the user’s first name.
Enter the user’s first name.
Last Name
Enter the user’s last name.
Enter the user’s last name.
Email Address
A valid, unique email address is required for each user. This is used for secure password recovery.
A valid, unique email address is required for each user. This is used for secure password recovery.
User Role
- Use User for most employees.
- Use Dealership Administrator only if the person will manage accounts.
Example:
Saving the User
- After completing all fields, select Save.
- A confirmation message appears.
- The new user will appear in the list.
You may repeat this process to add additional users.
Additional Information
Tip
Keep a temporary list of usernames and passwords if you are creating multiple users at once.
Good to Know
- You can update user information at any time.
- Once a user has a valid email, they can reset their own password.
- You may create unlimited users; however, your license count limits how many may be logged in simultaneously.
- Example: With 5 licenses and 6 users, only 5 can be logged in at the same time.
If Still Not Resolved
If you need assistance or have additional questions, contact Snap‑on Technical Support at 800‑656‑4772.