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Snap-on EPC5 User Setup Guide for New Sites

Updated

Overview

This article explains how EPC Administrators can create and configure new users in the Snap‑on EPC5 parts catalog. 
 
NOTE: Only users with Administrator permissions will see the options described below.

Accessing the User Management Tool

How to Access Snap-on User Management Tool (Access Management / AMAN)

Creating New Users

  1. In the left pane, select your franchise (look for the “F” next to the dealership name).
  2. Select the User tab.
  3. Select Create.

Configuring User Information

Profile Fields

Note
Items marked with an asterisk are required fields.
Username
  • Minimum of 3 characters
  • Case-sensitive
  • Cannot contain unprintable characters
  • Recommended: use something based on the user’s name (example: bsmith)
Password
  • 8–64 characters
  • Must include at least one uppercase letter, one lowercase letter, and one number
  • No spaces or unprintable characters
 
First Name
Enter the user’s first name.
 
Last Name
Enter the user’s last name.
 
Email Address
A valid, unique email address is required for each user. This is used for secure password recovery.
 
User Role
  • Use User for most employees.
  • Use Dealership Administrator only if the person will manage accounts.

Example:

Saving the User

  1. After completing all fields, select Save.
  2. A confirmation message appears.
  3. The new user will appear in the list.
You may repeat this process to add additional users.

Additional Information

Tip
Keep a temporary list of usernames and passwords if you are creating multiple users at once.
Good to Know
  • You can update user information at any time.
  • Once a user has a valid email, they can reset their own password.
  • You may create unlimited users; however, your license count limits how many may be logged in simultaneously.
    • Example: With 5 licenses and 6 users, only 5 can be logged in at the same time.

If Still Not Resolved

If you need assistance or have additional questions, contact Snap‑on Technical Support at 800‑656‑4772.

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