Before updating catalog access, make sure you can open the User Management Tool (also called Access Management or AMAN). If you need help getting to that screen, refer to this article: How to Access Snap-on User Management Tool (Access Management / AMAN)
Steps to Update Catalog Access
In the User Management Tool (AMAN), locate the list of franchises on the left.
Select the Franchise you want to update.
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Right-click that franchise and choose Membership.
Find the user’s name in the leftmost column.
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Check or uncheck the boxes for the franchises the user should have access to.
You may need to widen the window or expand the columns to clearly see each franchise name. Click Accept to save your changes.
After Saving Changes
After updating catalog access, the user may need to log out of the catalog and then log back in for the changes to take effect.
Result
The user will be able to access the franchises selected for them.